Where is my package

Asked by Zaher | 5/27/2021 8:51:27 AM

My China Post tracking #RE164994948CN - per the website it departed to final destination in 12/10/2020, and the last origin update on 12/16/2020 it states 佛山市, 到达【佛山顺德邮件处理中心】and nothing has been updated since and it's now 5/27/2021 over 5 months, and I still have yet to receive my package. I need to know where my package is or at least some sort of update - I've emailed the seller I ordered from and they just tell me to be patient, the parcel is on the way to the destination country and will arrive as soon as possible.
Thanks!

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1 Answer(s)

Daisy | 6/3/2021 1:39:53 AM Reply

Hi Zaher,

According to the latest tracking information, it couldn't pass the customs check and was returned back to Foshan city where the seller is located on Dec.16. It's still stuck there now. You couldn't receive it. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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