Hi Chantal,

It was received by airline on No.19 and usually takes about 30-60 days to have update showing it arrives in Canada after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: RE152189035CN
Package status: In transit
Country: China -> Canada
2020-11-19 09:48, The airline receives it
2020-11-19 05:41, Beijing, has been transported by carriers
2020-11-19 05:39, Beijing, has been transported by carriers
2020-11-18 20:09, Beijing, leave the Beijing International Mail Exchange Station, the next stop Beijing International Mail Exchange Station (transfer)
2020-11-18 15:42, Beijing, Beijing International Mail Processing Center has been exported straight
2020-11-18 15:40, Beijing, Beijing International Mail Processing Center has been exported straight
2020-11-18 00:24, Beijing, arrive at Beijing International Mail Transfer Department (transit)
2020-11-16 18:28, Nanchang City, leave nanchang exchange, the next stop "Beijing International Mail Transfer Department" (transit)
2020-11-16 09:31, Nanchang City, Arriving in Nanchang Interchange (Transit)
2020-11-14 19:07, Xinyu City, leave Xinyu Bulk, next stop Nanchang International
2020-11-14 15:54, Xinyu City, Xinyu bulk has been received and sent