Where is my package?
Asked by Art |
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UJ595704363CN has been stuck in secondary sorting center for 19 days. Why????
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8 Answer(s)
marco0087
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hi my order number is EB727161181CN and its being held by custom for over 26 days no update. I would like to know where is my itema and why held by custom for that long? This is my second time I have this problem, if gonna continues like that I won't be buying anything from China ever again same as other people is well its so sad you pay for an order and never receive it.
Daisy
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Hi Art,
It has been stuck at the US second processing center since Sep.7. To my experience, if it couldn't be delivered within ten days after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You need to contact the seller to reflect the problem and get a solution as soon as possible.
It has been stuck at the US second processing center since Sep.7. To my experience, if it couldn't be delivered within ten days after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You need to contact the seller to reflect the problem and get a solution as soon as possible.
Daisy
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Hi marco0087,
There is problem for the item that makes it stuck at the customs. It may need to be declare or the item is not allowed to pass the customs. You need to let the seller contact the customs and give you an explanation and a solution about it.
There is problem for the item that makes it stuck at the customs. It may need to be declare or the item is not allowed to pass the customs. You need to let the seller contact the customs and give you an explanation and a solution about it.
marco0087
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This is my tracking number EB727161181CN I have called custom and never gave me advice on what to do. They keep telling me talk to seller. And i messaged seller 1000000 times never responded. And now what???? I lost my money like that?? I work hard for my money please I need help with this problem.
Daisy
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Hi marco0087,
If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.
If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.
marco0087
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Hi daisy i have called my bank and asked for refund. So it took 2 weeks for them to get back to me after investigating and they told me they can't do anything as the money being paid over 14 days. Since I reported it when I saw held by custom and try to contact seller and no response. I dont know why china held my order its just a shoes and 2 belts. Its nothing illegal. I need help please if there is any tax fee I will pay it but I don't wanna lose my money like that. Please im very sad and upset about it please help.
marco0087
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Guys please be extra careful with products coming from China. ( DO NOT BUY ANYTHING FROM CHINA ). they just take your money is your items got stuck by custom they just take your item without anything, they so dodgy I have placed an order simply just a shoe and belt is that legal???? They stopped it at custom and I cant reach anyone to help me and they don't speak English some of them do but they won't give you any idea they just say sorry contact seller. Its sooooooo upsetting we work very hard for our money and they just taking our money so easy. I have told all my family and friends ( DO NOT BUT ANYTHING FROM CHINA ) and my advice to everyone around the world to stop buying as because if you lucky u get your item and if not see you later. Please be smart with your money. China need to stop taking our money like that so disrespectful.
marco0087
Reply
0
Guys please be extra careful with products coming from China. ( DO NOT BUY ANYTHING FROM CHINA ). they just take your money is your items got stuck by custom they just take your item without anything, they so dodgy I have placed an order simply just a shoe and belt is that legal???? They stopped it at custom and I cant reach anyone to help me and they don't speak English some of them do but they won't give you any idea they just say sorry contact seller. Its sooooooo upsetting we work very hard for our money and they just taking our money so easy. I have told all my family and friends ( DO NOT BUT ANYTHING FROM CHINA ) and my advice to everyone around the world to stop buying as because if you lucky u get your item and if not see you later. Please be smart with your money. China need to stop taking our money like that so disrespectful.