Where is my package?

Asked by gratefulshag | 11/4/2019 2:22:27 PM

Hello, the most recent update on tracking states that "
Guangzhou, export customs / security retention pending"
tracking # EA510482266CN. What does this mean?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 11/4/2019 11:10:34 PM Reply

Hi gratefulshag,

It means it's under customs clearance since October 30. If you still see this status over a week, it's not normal. It may couldn't be passed the customs check.

2019-10-30 03:47
Guangzhou, Export Customs/Security Retention Pending Inspection

2019-10-29 21:49
Guangzhou, arriving at Guangzhou International (via transfer)

2019-10-29 20:07
Foshan City, leaving the Foshan Mail Processing Center, the next stop , Guangzhou International

2019-10-29 19:33
Foshan City, arriving at Foshan Mail Processing Center

2019-10-29 19:14
Foshan City, leaving the international e-commerce business department of Shunde Daliang, Foshan City, the next stop , Foshan City Mail Processing Center

2019-10-29 16:56
Foshan City, Foshan City Shunde Daliang International E-Commerce Business Department has received

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