☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Where is my package

|

UN374896530CN
It has not moved in 6 weeks and says to contact support team. Where is it please

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
How do I track a package from China?
Why can't I track my China Post package?

8 Answer(s)

user
It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some days. So, you can't get more update.

If you couldn't get it before Dec. 26, better open a dispute on AliExpress to ask for refund or ask for the seller to send one again to you.
user
But it says on AliExpress to contact support team. For what reason would it say that?

user
And it was ordered and sent 8 weeks ago now! Over 50 days ago! What’s happened to it
user
Could you open a dispute on AliExpress now?
user
Probably but I want to know where the products gone to tell my customer so where is it? There’s no way it would take 6 weeks to get there and nobody knows what’s happened to it that’s ridiculous so can you give me any details
user
Hi Lee,

China Post doesn't povide tracking service for it. So, no one could know where it is now.
user
UT392446090CN has been sitting in two processing since 27/11/19 in san Francisco any help on my package
user
Hi Chez,

You'd better contact the seller to give you a solution about it.

Related Questions

Where is my package (12 replies)

I have a package coming from China Post with tracking AQ604698907CN. When I look up the status of the package it shows out for delivery on October 9th. However, we have not received the package and was not informed to pick up the package either. I am wondering where this package is and when it will be redelivered.

package's information is no longer updated (3 replies)

I have a package from the Netherlands, and it was sent to China in last December. However, after the package failed to deliver (I received no message or call), the package somehow was sent back and the last time the specific location was given was one month ago in Shanghai. And the website shows that package was sent to another carrier. Is the package was sent back to the Netherlands? How can I have my package????

the package code is RI108912006NL

Package not found (3 replies)

Hello,
I have a package coming from China Post with tracking AT015954627CN. When I look up the status of the package it shows delivered on October 13th. However, we have not received the package and was not informed to pick up the package either. I am wondering where this package is and when it will be redelivered.
Thank you

Where is my package? (0 reply)
Package lost (3 replies)
Please where my package (27 replies)
Undelivered shipment LT649156336NL, bad logistical information (4 replies)
What Happened to My Package (14 replies)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Call China Post (832 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (249 replies)
Origin post is preparing shipment (138 replies)
Where is my package? (136 replies)
Where is my package (101 replies)
QINGbei supply (china) where is my package (101 replies)
my package is already 10 days stuck in "Liege-Linehaul Arrival" (98 replies)
2018-12-11 21:46 Arrive at the "United States" level two processing center (96 replies)