Hi Mabel,

It's waiting to pick up in Netherlands now. You need to contact the seller to ask for the new tracking number in Netherlands. Then, use the number to check with your local post courier about where to pick up. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: RG018632011CN
Package status: Arrived for collection (45 days)
Country: China -> Netherlands
2023-09-27 21:47 Netherlands, arrived at【Netherlands】delivery office
2023-09-27 21:46 Netherlands, leaving the OTC
2023-09-27 21:45 Netherlands, arriving at the Overseas Transit Bureau
2023-09-27 21:44 Netherlands, leaving the [Holland] Processing Center
2023-09-27 20:44 Netherlands, overseas import customs release
2023-09-21 12:30 Netherlands, arrived at【Netherlands】delivery office
2023-09-21 12:29 Netherlands, leaving the OTC
2023-09-21 12:28 Netherlands, arriving at the Overseas Transit Bureau
2023-09-21 12:27 Netherlands, leaving the [Holland] Processing Center
2023-09-21 11:27 Netherlands, overseas import customs release
2023-09-09 14:16 Netherlands, overseas import customs release
2023-09-09 09:26 Netherlands, overseas import customs release
2023-09-09 09:13 Send to overseas import customs
2023-09-09 09:12 Arrive at the destination processing center
2023-09-07 19:56 Arrive at destination
2023-09-07 08:50 Transferring at transfer station
2023-09-06 18:51 Plane arriving
2023-09-06 07:01 Plane arriving
2023-09-06 00:02 Airline departure
2023-09-05 19:06 Airline departure
2023-09-05 07:14 Plane arriving
2023-09-05 00:09 Airline departure
2023-09-04 00:03 Airline departure
2023-09-03 18:56 Plane arriving
2023-09-02 18:53 Airline departure
2023-09-02 18:32 Transferring at transfer station
2023-09-02 11:39 Airline departure
2023-09-02 10:50 Airlines receive
2023-09-01 07:44 Airlines receive
2023-09-01 07:36 Guangzhou City, handed over to the carrier for transportation
2023-08-30 17:09 Guangzhou City, the mail has left [Guangzhou International Exchange Bureau] and is being sent to [Guangzhou International Exchange Station]
2023-08-30 11:27 Guangzhou City, [Guangzhou International Exchange Bureau] has been exported directly
2023-08-30 11:25 Guangzhou City, Export Customs/Release
2023-08-30 08:15 Guangzhou City, delivered to export customs
2023-08-30 00:10 Guangzhou City, the mail has arrived at [Guangzhou International Exchange Bureau] and will be sorted soon.
2023-08-29 20:51 Guangzhou City, the email left [Ishii Sales Department directly under Guangdong International Company] and is being sent to [Guangzhou International]
2023-08-29 20:51 Guangzhou City, the mail has been sorted at [Ishii Sales Department directly under Guangdong International Company] and is ready to be sent out
2023-08-29 20:39 Guangzhou City, China Post has received the mail
2023-08-29 20:39 Customer handover