Where is my package?

Asked by Nick | 11/22/2022 12:39:13 PM

It says my package was delivered but I never received anything. Tracking number: AS811272112CN
Was this shipped to the correct address? Where is it and where was it shipped?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 11/22/2022 9:33:22 PM Reply

Hi Nick,

According to the tracking information, AS811272112CN was delivered on Nov.21. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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