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Where is my package?

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Dear Officers:
My package was mailed from the USA to China on Feb 25, 2022. Those are vitamins and Saw Palmetto that my father needs. Since April 8, the package has been held in Guang Zhou customs. The recipient filled in the items' detail with invoices on April 13, 2022, in "关邮e通”。
But the package is still held in Guang Zhou customs.
The tracking is CH157960688US.
May I know where is my package, and what I can do to make the package delivered to my family?
Thanks,
Qing

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2 Answer(s)

user
Hi Qing,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
user
Dear Daisy:
Thank you for the reply!
But the receiver has filled the declaration with invoices' copy on April 13, 2022.
The parcel is still in Guang zhou custom.
Best,

Qing

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