Hi Gary Stevens,

It didn't pass the customs check due to the incorrect documents. You need to let the receiver in China provide the right one to the customs.

Number: EK475219952GB
Package status: Expired
Country: United Kingdom -> China
Destination:
2021-08-04 14:01 Changsha City, customs clearance is being made
2021-08-04 13:52 Changsha City, import customs remain for inspection
2021-08-03 13:56 Changsha City, sent to the import customs
2021-08-03 06:43 Changsha City, leaving the Changsha Post Office Mail Processing Center, the next stop , Changsha International Mail Processing Center (via)
2021-08-02 21:03 Changsha City, arrived at changsha Post Office Mail Processing Center (via)
2021-08-02 03:30 Shanghai, leaving the Shanghai Aviation Center, the next stop , Changsha Post District Central Bureau Mail Processing Center (transit), affected by the outbreak control, sent to Changsha City Tianxin District, Ningxiang City, Liuyang City mail time limit may be extended
2021-08-01 21:36 Shanghai, Arrival at Shanghai Aviation Center (via)
2021-07-17 01:31 Coventry, Leaving the Overseas Export Swaps Office (not yet arriving at China Post)
2021-07-16 21:43 Coventry, arriving at the Overseas Export Swaps Authority
2021-07-16 19:41 United Kingdom, United Kingdom has been received
Origin:
2021-08-04 13:52 CHANGSHA EMS, Held at Customs - incorrect documents
2021-08-03 08:40 41010169, Arrived in destination country
2021-08-01 04:55 Delivery Agent - SHANGHAI - PTT, Tracked in destination country
2021-07-31 18:10 Delivery Agent - SHANGHAI - PTT, Arrived in destination country
2021-07-17 11:00 International Hub, Exported from the UK
2021-07-17 01:31 International Hub, Prepared for export
2021-07-16 21:43 International Hub, Sorted for export
2021-07-16 19:41 Birmingham Depot, On route to hub