China Post: 86 10 11185 EMS: 86 10 11183

where is my letter

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CP363572921CN
I'm still waiting for a response to following questions :
- where is my letter? it's 30 ! days since it has been posted. Is it going to be delivered by foot ? or is the postal officer swimming from china to europe ?
Why do you allow ony positive feed backs . your service is "catastrophique" and it wont be getting better by censuring the reality report.

2 Answer(s)

user
Hi bracchi,

It's sent by SAL which is a slow service of China Post. It usually takes about 30-60 days to have update showing it arrives in Switzerland after it was delivered by airline. You'd better wait for more days to get update.

Number: CP363572921CN
Package status: In transit
Country: China -> Switzerland
2020-07-27 07:40, Shanghai, has been handed over to the airline transport.
2020-07-21 21:50, Shanghai, leaving shanghai international terminal, next stop ,Shanghai Exchange Station (via transfer)
2020-07-21 14:11, Shanghai, Shanghai International Terminal has been exported to the direct seal.
2020-07-20 09:53, Shanghai, Arriving at the Shanghai Wanggang Mail Processing Center (via transfer)
2020-07-20 06:23, Wuxi City, leave the Wuxi Regional Processing Center, the next stop , "Shanghai Wanggang Mail Processing Center" (via transfer)
2020-07-19 19:02, Wuxi City, arrived at the Wuxi Regional Processing Center (via transfer)
2020-07-18 15:18, Guangzhou City, leaving the Guangzhou Aviation Center, the next stop ,Wuxi Regional Processing Center( via transfer)
2020-07-16 22:29, Guangzhou City, arriving at the Guangzhou International Center (via transfer)
2020-07-16 20:16, Dongguan City, leave the "Dongguan Express Processing Center" next stop "Guangzhou International Center"
2020-07-16 16:07, Dongguan City, arrived at the Dongguan Express Processing Center
2020-07-16 07:38, Dongguan City, leave the "Post Dongguan City Fenggang Town", the next stop "Dongguan Center"
2020-07-15 10:47, Dongguan City, "Dongguan Fenggang Town Bihu Post Office" has received
user
SAL is means : surface air Lifted . It does not mean SLOW SERVICE. This is only China post interpretation.
if the airline is not transporting the goods within a correct time is because china post has not the control of the process , but the air transport is still whithin the responsability of CHINA POST .
Again China post is penalizing the business in china and giving business to competitors by being so slow and unprofessional .

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