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Where is my item?

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I ordered 2 perfume and I check this website everyday to track my parcel but the say that the parcel has been delivered but i have not get them. I think I have been scammed and i also lost the item from amazon at my order history.

1 Answer(s)

user
Hi KARKI,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was dlivered to. If the seller doesn't reply you, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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