Hi Julie,

According to the tracking information, AT060626769CN was delivered on October 30. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT060626769CN
Package status: successfully received (21 days)
Country: China -> Australia
2023-10-30 14:39 Queensland Willow Vale 4209, Delivered to AU Queensland
2023-10-30 10:51 Queensland Willow Vale 4209, Drop-off
2023-10-28 06:19 Willow Vale, AU Queensland Willow Vale
2023-10-25 17:04 Queensland, Shipment Departure from Processing Centre [AU Queensland Queensland]
2023-10-23 22:37 Queensland, destination forwarder [Queensland]
2023-10-21 17:09 Queensland, AU Queensland Queensland
2023-10-19 19:28 SYD DISTRIBUTION CENTER, Shipments leave the processing centre (AU Queensland)
2023-10-18 05:07 SYD DISTRIBUTION CENTER, AU Queensland
2023-10-16 17:50 AU, customs clearance completed in the destination country【AU】
2023-10-14 18:12 SYD International Airport, arrive【SYD International Airport】
2023-10-12 13:55 HK International Airport, depart【HK International Airport】
2023-10-10 10:59 Hong Kong, Shipment Arrival Processing Center [Hong Kong]
2023-10-10 10:21 Dongguan City, Express Departure Processing Center [Dongguan City]
2023-10-10 09:06 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-10-09 17:11 Dongguan City, the mail leaves the International Business Department directly under the Dongguan International Company and is being sent to the Guangshang Center
2023-10-09 17:11 Dongguan City, the mail has been sorted in the [International Business Department directly under Dongguan International Company] and is ready to be sent
2023-10-09 16:54 Dongguan City, China Post has received mail