Hi Fabrizio,

It's en route to Italy now. There will be update when it arrives in Italy. You'd better wait for more days to get update. It usually takes about 7-20 days to reach if there is no delay.

The sender assured me it would have taken 1 or 2 weeks to get delivered. So after 2 weeks waiting and seeing it stuck for an entire week on the same update (Arrival at the destination) I thought it strange. Why on EMS website it says "ARRIVAL A THE DESTINATION" since the 26th November if it's still en route to Italy? This I don't understand. The sender kept on saying it was in Italy since the 26th...

Hi, still nothing here! Updates are still stuck at the 26th of November (2 weeks ago)!
If not in Italy, where is it now?

Hi Fabrizio,

It's in Italy now. You will be contacted recently.

Number: EA582437880CN
Package status: In transit
Country: China -> Italy
2020-12-11 12:17, International Exchange Center, Reported problems during the verification for the release of the shipment for incomplete documentation. The recipient will be contacted
2020-12-11 12:10, International Exchange Center, The verification for the release of the shipment is in progress
2020-12-11 12:09, International Exchange Center Milan Gateway Poste Italiane, Work in progress at the International Exchange Center
2020-11-19 22:49, China International Exchange Center, Work in progress at the International Exchange Center
2020-11-19 17:25, China Post Office, Post Office Pickup

And...after all this wait.... it's stuck at the customs for: INCOMPLETE DOCUMENTATION"
No good.