Hi Pattyl,

You need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address to pick up. If the seller doesn't reply you and you couldn't receive it in time, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AS072666601CN
Package status: Pick up
Country: China -> Australia
2023-07-01 12:59 AU, outbound delivery
2023-06-30 17:07 AU, Express shipments in transit within the country
2023-06-28 13:37 AU, Express shipments in transit within the country
2023-06-25 17:38 AU, Express shipments in transit within the country
2023-06-23 22:11 AU, Express shipments in transit within the country
2023-06-20 23:15 AU, destination country customs clearance completed [AU]
2023-06-17 03:04 AU, the shipment arrives at the processing center
2023-06-14 20:59 Hong Kong, Express Departure Processing Center【Hong Kong】
2023-06-13 17:58 Hong Kong, Express Arrival Processing Center【Hong Kong】
2023-06-12 23:19 Shenzhen, Express Leaving Processing Center【Shenzhen】
2023-06-11 23:16 Shenzhen, Express Arrival Processing Center【Shenzhen】
2023-06-09 17:00 Changsha City, [Hunan Province International One Post Sales Department] has been received and sent