Where are my parcels?

Asked by VictorD | 2/5/2020 11:21:52 AM

A friend shipped two parcels in France and it still has not arrived. It has now been 2 months almost whereas he paid for the one month delivery (SAL shipping method).
The tracking numbers are as followed :
- CP389199929CN
- CP389199946CN
Can you please provide me with some more information.
Thank you very much

You may get the answer from the following articles:

What Are the Reasons That Cause the Loss of Parcels?

How to Send Parcels to Foreign Countries by China Post

1 Answer(s)

Daisy | 2/9/2020 7:12:14 PM Reply

Hi VictorD,

Both of the packages are still in transit to France now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days (after they left China) to reach and there will be further update when they arrive.

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