Where are my parcels?

Asked by Caterfee13 | 11/13/2018 6:34:15 PM

Hello, so I have two parcels coming from the UK that were posted on the 31st October along with two others. I have the other two but these are the ones missing. Is there any way to find out where they are?

RU877915316GB

RU877915293GB

You may get the answer from the following articles:

What Are the Reasons That Cause the Loss of Parcels?

How to Send Parcels to Foreign Countries by China Post

3 Answer(s)

Daisy | 11/13/2018 7:09:57 PM Reply

Hi,

Tracking information available for RU877915316GB:
2018-10-31 08:43:00 ---Arrival at inward office of exchange, BEIJING

There is no tracking information for RU877915293GB.

You'd better contact China Post by calling their service number 11183 to ask where they are now and how to get them.

Caterfee13 | 11/13/2018 7:57:28 PM Reply

Hi Daisy,

thank you for your quick reply. Do I need to get a friend to speak to them or will they understand english?

Daisy | 11/14/2018 5:14:52 AM Reply

Yes, you need to ask a Chinese friend for help to call China Post. They couldn't understand English. You can try to press 8 after dialing 11183 to get English service, but most of the time, it's hard to get connected.

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