My shipment number is EE186109380TH, it was shipped on April 8 and received at Guangzhou Customs on April 23. After an incessant exchange of emails, they say that it was withheld for payment of taxes and that the recipient must contact China Post to pay this tax. The recipient has repeatedly requested the information to pay to China Post and customs but no one responds, they do not send the form for tax payment. What should I do? It has been a long time without information.

Hi Ivan2203,

They are all in Mexico now. Mexico Post will deliver them to you recently.

Number: EA482663852CN
Package status: In transit
Country: China -> Mexico
2021-05-17 09:24 Mexico, leave the Mexico Processing Center
2021-05-17 09:11 Mexico, the overseas import customs release
2021-05-17 09:10 Mexico City EMS, sent to the import customs outside the country
2021-05-17 09:09 MEXICO CITY EMS, ARRIVING AT THE SENT TO THE PROCESSING CENTER
2021-04-24 04:15 The airline departs
2021-04-21 10:14 Airlines receive it
2021-04-21 04:22 Guangzhou City, has been handed over to the carrier transport
2021-04-21 03:54 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop ,Guangzhou International Mail Exchange Station (via)
2021-04-21 01:19 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-04-20 23:45 Guangzhou City, Arrival at Guangzhou International Mail Processing Center (via)
2021-04-20 22:10 Foshan City, leave Foshan Mail Processing Center, next stop , Guangzhou International Mail Processing Center
2021-04-20 18:47 Foshan City, Arriving at Foshan Mail Processing Center
2021-04-20 18:21 Foshan City, leave the "Ronggui International E-commerce Business Department", the next stop "Guangzhou International"
2021-04-20 15:57 Foshan City, "Ronggui International E-commerce Business Department" has been received

Number: EA482663954CN
Package status: In transit
Country: China -> Mexico
2021-05-17 09:08 Mexico, leave the Mexico Processing Center
2021-05-17 08:57 Mexico, the overseas import customs release
2021-05-17 08:56 Mexico City EMS, sent to the import customs outside the country
2021-05-17 08:55 MEXICO CITY EMS, ARRIVING AT THE SENT TO THE PROCESSING CENTER
2021-04-24 04:15 The airline departs
2021-04-21 10:12 Airlines receive it
2021-04-21 04:22 Guangzhou City, has been handed over to the carrier transport
2021-04-21 03:54 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop ,Guangzhou International Mail Exchange Station (via)
2021-04-21 01:23 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-04-20 23:45 Guangzhou City, Arrival at Guangzhou International Mail Processing Center (via)
2021-04-20 22:10 Foshan City, leave Foshan Mail Processing Center, next stop , Guangzhou International Mail Processing Center
2021-04-20 18:47 Foshan City, Arriving at Foshan Mail Processing Center
2021-04-20 18:21 Foshan City, leave the "Ronggui International E-commerce Business Department", the next stop "Guangzhou International"
2021-04-20 15:57 Foshan City, "Ronggui International E-commerce Business Department" has been received

Number: EA482664288CN
Package status: In transit
Country: China -> Mexico
2021-05-17 09:31 Mexico, leave the Mexico Processing Center
2021-05-17 09:21 Mexico, the overseas import customs release
2021-05-17 09:19 Mexico City EMS, sent to the import customs outside the country
2021-05-17 09:18 MEXICO CITY EMS, ARRIVING AT THE SENT TO THE PROCESSING CENTER
2021-04-22 07:14 Airlines receive it
2021-04-22 04:08 Guangzhou City, has been handed over to the carrier transport
2021-04-22 03:52 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop ,Guangzhou International Mail Exchange Station (via)
2021-04-21 22:36 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-04-21 21:05 Guangzhou City, Arrival at Guangzhou International Mail Processing Center (via)
2021-04-21 19:11 Foshan City, leave Foshan Mail Processing Center, next stop , Guangzhou International Mail Processing Center
2021-04-21 18:50 Foshan City, Arriving at Foshan Mail Processing Center
2021-04-21 18:48 Foshan City, leave the "Ronggui International E-commerce Business Department", the next stop "Guangzhou International"
2021-04-21 16:20 Foshan City, "Ronggui International E-commerce Business Department" has been received