When will package leave Port of Departure? Been there almost 4 weeks already
Asked by Tania |
0
UD574887754YP
Hi,
I placed this order and another on the same day both from China, and a third order the next day from China.
I have received all orders except this. I have been watching the tracking history and have compared the dates and locations against this order.
Why has it been sitting in the Port of Departure for the past 24 days (since 7th June) when the others were only there for 1 day, then they took only 5 days to get to me in Australia?
I should have already received this by now because it reached Yanwen facility Outbound 3 days before the other 2 orders of which I have already received last week.
Can you please follow this up and confirm when it will be leaving the Port please?
Thank you Tania
Hi,
I placed this order and another on the same day both from China, and a third order the next day from China.
I have received all orders except this. I have been watching the tracking history and have compared the dates and locations against this order.
Why has it been sitting in the Port of Departure for the past 24 days (since 7th June) when the others were only there for 1 day, then they took only 5 days to get to me in Australia?
I should have already received this by now because it reached Yanwen facility Outbound 3 days before the other 2 orders of which I have already received last week.
Can you please follow this up and confirm when it will be leaving the Port please?
Thank you Tania
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1 Answer(s)
It should be delayed due to some reason. As it's shipped by YANWEN Express, you need to contact the seller and let the seller check it for you through contacting YANWEN Express.