Hi Crystian,

Yes, it hasn't left China. It's returned back on April 26 and is still in transit in China now. You need to track it in the following days to see if it's normal.

Number: RV391799440CN
Package status: In transit
Country: China -> Italy
Destination:
2020-04-26 18:07, CHINA, in the works at the International Exchange Centre
2020-04-19 19:58, CHINA, in the works at the International Exchange Centre
2020-04-18 13:06, CHINA, Taking charge abroad
Origin:
2020-05-01 18:35, Zhengzhou City, leaving Zhengzhou International Processing Center, the next stop , Zhengzhou Bus Transfer Station (via transfer)
2020-04-26 18:07, Zhengzhou City, Zhengzhou International Processing Center has been exported directly sealed
2020-04-26 18:07, Zhengzhou City, Zhengzhou International Processing Center return, note: security return
2020-04-19 19:58, Zhengzhou City, Zhengzhou International Processing Center has been exported directly sealed
2020-04-18 18:14, Shangqiu City, leaving the "Shangqiu City Delivery Division Of the International Small Package Investment Department", the next station "Zhengzhou International Mail Exchange Bureau"
2020-04-18 13:06, Shangqiu City, Shangqiu City Delivery Division International Small Package Investment Department has received the receipt

Hi - My tracking # is LZ032328000CN - there has been no movement since the 22nd of April. Is this normal?

Hi Madison,

There is only 'Logistics order created' shown in tracking information for it because the seller just created the order on April 22 but hasn't shipped it. You need to push the seller to ship the package immediately.