China Post: 86 10 11185 EMS: 86 10 11183

When is my package out of sterilization department?

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Hi, I believe my package CP728422453GB has been transferred to a sterilization department, what date will the package be released to customs so that I can pay and collect? The phone number to contact me and send text messages to about customs and how to pay is 17704055462 (I don't think this number is on my package).
The last tracking update I can see was on 2/18.
Many thanks for your help,
Emma

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1 Answer(s)

user
Hi Emma,

The delivery was failed on March 8. The receiver in China couldn't be connected. You need to let the receiver in China call China Post service number 11185 or the postman's phone number 18194057548 to ask how to get it as soon as possible.

Number: CP728422453GB
Package status: Undelivered
Country: United Kingdom -> China
2022-03-08 21:30 Shenzhen City, [Shenzhen Longhua District Minzhi Business Department] Delivery result feedback - not properly cast, remarks (the recipient's address is wrong / unknown, and can not contact the recipient), delivery: Zheng Bingsong, Tel: 18194057548
2022-03-08 21:00 Shenzhen City, [Shenzhen Longhua District Minzhi Business Department] arrange delivery, delivery: Zheng Bingsong, Tel: 18194057548, Investment Department Tel: 0755-29073806
2022-03-08 16:45 Shenzhen, [Shenzhen Longhua Hualian Sales Department] arrange delivery, delivery: Cao Kaile, Tel: 19866626021, Investment Department Tel: 0755-23739715
2022-02-18 13:59 Shenzhen City, import customs release
2022-02-16 09:38 Shenzhen City, taxable mail, to be paid by the recipient
2022-02-15 21:39 Shenzhen City, sent to the import customs
2022-01-20 04:30 Leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
2022-01-20 04:30 Leave the Coventry Processing Centre
2022-01-20 04:30 [Coventry] has been exported directly sealed
2022-01-20 01:06 Arrive at the Overseas Export Exchange Bureau
2022-01-19 11:27 GB: Received

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The last tracking update I can see was on 2/18.
Many thanks for your help,
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