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When I track my package, system says securit check, return.

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My tracking number is LZ230986579CN. When I check my tracking history, I saw a loop as following:
Arrival at shenzen, going to guangzhou then return from security check, again guangzhou, again shenzen, again guangzhou and return from security check...
What is the problem with this package? Also, the same seller sent me another package but I received it quickly. Although the package LZ230986579CN was sent erlier, it never arrived at my country. Help me please.

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3 Answer(s)

user
Hi ugurgozutok,

It didn't pass the check and will be checked again. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.
user
Its updated again, now it says "Shenzhen, import customs release". What does it mean? Thank you.
user
Hi ugurgozutok,

It means it's on the way back to the seller now.

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What is the problem with this package? Also, the same seller sent me another package but I received it quickly. Although the package LZ230986579CN was sent erlier, it never arrived at my country. Help me please.

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