What to do if tracking status says successfully delivered but I didn’t receive

Asked by AM345657016CN | 6/12/2024 11:02:15 PM

What to do if tracking status says 'successfully delivered' but I didn’t receive it?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

How do I track a package from China?

1 Answer(s)

Daisy | 6/12/2024 11:10:30 PM Reply

Hi,

AM345657016CN was delivered on May 31. If you don't get it, you need to contact the seller to ask for the new tracking number in Philipines. Then, use the number to check with Philipines Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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