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what is Waiting for Customs Declaration by Addressee

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Hello, i live in Vietnam.
The seller sent me the goods from India to China. (I use the shipping service from China to Vietnam) Currently this order em328628730in is showing: Waiting for Customs Declaration by Addressee. What do I do now? Currently I am in Vietnam. On the side of the shipping service from China to Vietnam, they are not responsible for this issue.

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5 Answer(s)

user
Hi Dung,

You need to check your phone message to see if he has received the notice from the customs. If no, check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
user
In this case, is there any way I can send additional invoices online? Because I use the shipping service from China to Vietnam, in China they only receive goods.
user
Hi Dung,

No, you can't do it from abroad. Only the receiver could declare.
user
Hello

Is there any way I can claim to get the item? I am the owner of this order. The recipient's address and phone number are Chinese warehouses, they receive goods from China to Vietnam for me. When I talk to them, they don't support me to declare, they just ship the goods to me. what do I do now? Can I ask my friends in China to declare? Or can I? The customs side requires identification, so the person at the warehouse did not do it for me. Can I use my ID card or my friend in China to declare? to deliver the goods to that warehouse.
user
Hello Daisy? I need help.

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