What does EME mean and why is my parcel held in China customs?

Asked by Annoyed | 11/19/2020 6:11:40 AM

My parcel (sent from the UK) has been at China customs since 31st October - now 19th November. It travelled from the UK through various places in China and is now being held. The items are clothing that I am returning as they are substandard and I am now waiting for them to sign for the parcel to enable a refund. This was posted in the UK on a track and sign system on 21st October! Please, someone tell me what is happening.

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1 Answer(s)

Daisy | 11/19/2020 9:23:49 PM Reply

Hi Annoyed,

If it's stuck at the customs, the receiver in China should have got a notice from the customs about how to get it. You'd better contact the receiver to ask.

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