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What could I do it is marked :has been duty cast

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What could I do it is marked :has been duty cast

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My item: RY443248095GB
My package arrived at customs in Chengdu, Sichuan on 4th December. It shows as 'awaiting duty payment' however I have not received any messages requesting the payment. It is now 6th December. I want to pay the duty and receive the item, but how can I pay the duty without receiving a message?

How long will it take to receive a message requesting the payment? Is there a way to pay the duty without receiving a message from customs first?

Regards,
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Is the duty and fees (customs) payed before the parcel is shipped or only when it arrives, straight to the country of destiny?

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