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Waiting for users to pay taxes (Retour package)

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My package with nr. RT128961377NL is in transit for a few days now waiting for users to pay taxes. It is a return package so why does it need to get pay taxes?

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1 Answer(s)

user
Hi LB,

It may exceed the value that customs require. You need to contact the seller to pay for it, or it couldn't be released.

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