UT048915215CN - package stuck for 71 days - Q & A

UT048915215CN - package stuck for 71 days

Asked by Sheron | 10/16/2019 1:10:35 AM

Please could you help us understand why is the package stuck at the Shenzhen International Mail Exchange Bureau? Please help us to receive it.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 10/16/2019 4:40:51 AM Reply

Hi Sheron,

It's not stuck in Shenzhen. It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after August 7. It usually takes about 40-60 days to be delivered. It has been over two months now. better contact the seller to give you a solution as soon as possible.

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