Hi Carissa Farias,

LV243381050CN didn't pass the customs check and was returned back to the seller. The seller has got it on October 13. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LV243381050CN
Package status: Alert
Country: China -> Canada
2021-10-13 17:02 Guangzhou City, return the sender
2021-10-13 16:36 Guangzhou City, "Provincial International Baiyun Business Department" arrangements for delivery, delivery: Luo Zheng, telephone: 13927721343, the Ministry of Transport tel: 020-36515496
2021-10-13 16:07 Guangzhou City, Arriving at the Provincial International Baiyun Business Department
2021-10-13 09:49 Guangzhou City, leaving the Guangzhou International Mail Processing Center, the next stop , the provincial international Baiyun Business Department
2021-10-11 13:44 Guangzhou City, import customs release
2021-10-11 13:41 Guangzhou City, sent to the import customs
2021-10-10 15:39 Guangzhou City, Guangzhou International Mail Processing Center, return, note: security return
2021-10-09 14:32 Guangzhou City, Guangzhou International Mail Exchange Station
2021-10-08 12:36 Guangzhou City, has been delivered to the carrier transport
2021-10-07 05:35 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-10-07 05:35 Guangzhou City, Guangzhou International Mail Processing Center, return, note: security return
2021-10-06 06:27 Guangzhou City, Guangzhou International Mail Exchange Station
2021-10-06 06:25 Guangzhou City, has been delivered to the carrier transport
2021-10-05 03:59 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-10-05 03:59 Guangzhou City, Guangzhou International Mail Processing Center, return, note: security return
2021-10-04 06:12 Guangzhou City, Guangzhou International Mail Exchange Station
2021-10-04 06:12 Guangzhou City, has been delivered to the carrier transport
2021-10-03 06:12 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-10-03 06:12 Guangzhou City, Guangzhou International Mail Processing Center, return, note: security return
2021-09-30 07:04 Guangzhou City, Guangzhou International Mail Exchange Station
2021-09-30 07:04 Guangzhou City, has been delivered to the carrier transport
2021-09-29 05:42 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-09-29 04:02 Guangzhou City, Guangzhou International Mail Processing Center, return, note: security return
2021-09-28 15:06 Guangzhou City, Guangzhou International Mail Exchange Station
2021-09-27 03:48 Guangzhou City, has been delivered to the carrier transport
2021-09-26 13:59 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-09-26 13:59 Guangzhou City, Guangzhou International Mail Processing Center, return, note: security return
2021-09-26 04:39 Guangzhou City, Guangzhou International Mail Exchange Station
2021-09-26 04:01 Guangzhou City, has been delivered to the carrier transport
2021-09-25 16:27 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-09-25 14:47 Guangzhou City, Guangzhou International Mail Processing Center, return, note: security return
2021-09-25 05:08 Guangzhou City, Guangzhou International Mail Exchange Station
2021-09-25 04:13 Guangzhou City, has been delivered to the carrier transport
2021-09-24 15:36 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-09-24 15:36 Guangzhou City, Guangzhou International Mail Processing Center, return, note: security return
2021-09-23 10:39 Guangzhou City, Guangzhou International Mail Exchange Station
2021-09-23 04:07 Guangzhou City, has been delivered to the carrier transport
2021-09-22 14:46 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-09-22 14:46 Guangzhou City, Guangzhou International Mail Processing Center, return, note: security return
2021-09-20 10:45 Guangzhou City, Guangzhou International Mail Exchange Station
2021-09-20 05:59 Airline reception
2021-09-19 14:22 Guangzhou City, has been delivered to the carrier transport
2021-09-19 13:25 Guangzhou City, Arriving at Guangzhou International Mail Exchange
2021-09-19 06:28 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-09-18 20:49 Guangzhou City, leaving the provincial international Huadai Bay business department, the next stop (Guangzhou International)
2021-09-18 17:45 Guangzhou City, "Provincial International Huaji Bay Business Department" has received