☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Unknown Parcel

|

I have received a pair of Ray Bans (fake) I did not order from:
Chen Long, 240 Huqingping Road, Shanghai 201100
The packaging has my address and mobile phone number on it and I am worried it will cost me money. Can you help?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?
Wrong parcel address. How to change it?
What Are the Reasons That Cause the Loss of Parcels?

34 Answer(s)

user
Hi strenbirth,

You can check your credit card to see if you are charged. This may be the reason why you received it:
https://www.chinapostaltracking.com/faq/why-do-i-receive-package-i-did-not-order/
user
Dear Sir/Madam,
I have just had a parcel containing 3 jigsaw puzzles delivered, and they are all the same puzzle. Not only that but they are not the ones that I ordered. The ones I ordered were the weaving shed,the sewing shed and the potting shed.could you please tell me how we can rectify this mix up.
thank you
Brian Scoote
user
I ordered a pair of Clarks Boots but received fake Ray Ban glasses, How do I get my order or my money back please
user
I also received a fake rayban glasses from the same address you mentioned above without ordering anything.
Chen Long, 240 Huqingping Road, Shanghai 201100
Did you manage to find a solution or probably any charge in your credit card?
user
I have received a pair of Ray Bans (fake) I did not order from:
Chen Long, 240 Huqingping Road, Shanghai 201100
The packaging has my address and mobile phone number on it and I am worried it will cost me money. I need your help please. Thanks
user
I have received a pair of Ray Bans (fake) I did not order from:
Chen Long, 240 Huqingping Road, Shanghai 201100
The packaging has my address and mobile phone number on it and I am worried it will cost me money. Can you help?
user
What would it come under on my bank statement, as I also received fake ray bands.
user
Have just received the ray bans from the same sender. Seems to be linked to a big scam on Facebook, mostly by buying Clark’s through an ad that pops up, so need to check that.
user
I ordered trainers and received fake ray ban glasses. this cost me more than £50.
user
I ordered 2 different jigsaw puzzles. Looked really nice on the web site.
I received today 2 of the same jigsaws that I did not order. They are very cheap and nasty and the packaging is damaged. I would like to know how to get my money back
user
I am so angry. I ordered a beautiful mad hatters and sewing gigsaw puzzle. The most ugly puzzle has arrived, so expect the same ugly puzzle or another is still coming. I will never order anything from this company again. And the These Chinese con artists give honest businesses a bad name.
user
I have also received a pair of fake ray bans sunglasses. Have checked my bank account and nothing has come out that I don't recognise but my daughter has come across a scam called "brushing". This is where they get your details from a company you have used before and send you a random item, they then set up a fake review in your name to boast to how wonderful they are. This allows them to use fake customer orders to fool people into thinking they are selling loads of items. Its all a scam.
user
I had ordered a brush that says denman on it and a brush has arrived and it does not have denman on it it has K.H. best bristles on it what can I do about it could u please help me they have my number and my address as well the reason I know is it's on my package
user
Dear Sir/Madam,
I have just had a parcel containing 2 jigsaw puzzles delivered from Chen Long and they are all the same puzzle. Not only that but they are not the ones that I ordered.
thank you
KAren Stasukaitis
user
I have the same problem a poor quality pair of Rayban sun glasses delivered to me from the same company and address in Shanghai. Guess I will check my credit card as there is no way I ordered them or will pay for them.
user
I bought shoe boxes off these scammers Chen Long. Arrived today and absolute rubbish, fake, cheap and useless

Never again purchasing off FB/Insta
user
I ordered a massager and they sent me an orange inflatable pillow. WTF.
user
I have also received some very poor quality raiban that I have not ordered. And a charge on my card. is a gotcha
user
I also received a dodgy pair of Ray Ban sunglasses, which I did not order, from the same company. I had ordered 2 pairs of shoes from Loakes (alledgedly ) £58 pounds have been taken out of my account. Is there anything I can do ??
user
I also received a rayban(fake) from the same sender and address Chen Long of 240 Huqingping Road Shanghai 201100. The package has my address and my phone number. I didnt order any rayban and I am worried it would cost me money. Please help me.
user
I received a package today that has a rayban(fake) inside which I didnt order from Chen Long of 240 Huqingping Road Shanghai 201100. The package has my address and my phone number and I am worried it would cost me money. Please help me! Thank you very much.
user
I ordered from an advertisement on the internet a smokeless barbecue and am very angry and disgusted after waiting 2 months what can only be called a piece of plastic. This is very unethical to take people’s money for a hat is obviously a scam.
Everybody should be aware of CHEN LONG and do not deal with these bad people.
user
I wish I had the address on the internet where I can find the fake reviews to report them...anyone know?
user
I received a pair of knockoff Chaco women’s sandals! The quality is sub par: leather on straps is so thin and not like leather as Chaco is great quality. The are a very odd shape that does not fit my foot at all. The straps are long and cannot be made to fit! The buckle is a cheap version, too! I feel this is a terrible representation of the fine Chaco shoes! Shame on this being a horrible scam! I want to be reimbursed for this purchase!
user
What a rip-off. Ordered 4 different jigsaw puzzles - 4 of the same one arrived. Packaging damaged, cheap and nasty quality. Lesson learned : it’s a scam.
user
I ordered a ps4 and got a thin clear iphone 11 case to Wich I don't even own and iphone! Where is the ps4 and why did I get a 50 cent piece of garage?
user
I ordered a ps4 from this person and got a phone case
user
I just received a pair of Ray ban sunglasses that I didnt order. I have never ordered any thing from China. Who do I contact about this!
user
Hi Sbower1063,

You need to contact the sender to ask for the address and phone number to return it back. If you couldn't contact him, you can't return it back. I suggest you keep it if you are not charged. It may be s brushing scam sent by sellers in China to boost the seller's ratings by creating fake orders. They usually ship an inexpensive product to an unwitting receiver and then submitting positive reviews on the product.
user
I ordered a xbox1 for my sons birthday from kw32 Chris Chen for 260 dollars they took my money the same day and I was supposed to recieve my package in 4-7 business days. I recieved a plastic iPhone case 15 days later and now I dont know how to get my money back.

Related Questions

My parcel 'AS838995040CN' says its destination is unknown (0 reply)

When I started tracking the parcel it said its destination is unknown and the courier used is also unknown what do I do

Parcel with tracking number LB127977557SG in "unknown" destination (1 reply)

Hi there,
I hope you can help me. I ordered something from Aliexpress on 20th April, and apparently it was handed over to the airline on 23rd April. It's 25th May and when I track it, it appears as it was in Singapore and now its location is "UNKNOWN". It also says "Information Received – Item En Route to Postal Facility (with the date of 23rd April). Could you please let me know where my parcel is? It seems to me that it could have easily got lost somewhere and neither the seller nor the post service (CAINIAO) have any clear answers for me. Same thing happens with parcel LB130652768SG: it appears as "UNKNOWN". What does that mean, exactly?
I'm also looking for some information about parcel with tracking number LB132494512SG, as this one seems to have some more information but I don't understand if it is already in the UK or not.

Thanks for your help and kindest regards

My package says from china to unknown Is this mean it’s a scam from sender (1 reply)

SF6042337643922 can someone see why it says unknown

Is my parcel lost? (1 reply)
Package stuck at honkong for more than 10 days on the way to India from china (2 replies)
package status "Unknown" since 06Dec2021 (2 replies)
Package with unknown destination & No activity (3 replies)
Package with unknown destination & No activity (1 reply)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Where is my parcel (469 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (249 replies)
Parcel still at Exchange Bureau in Guangzhou (146 replies)
Scammer from China sends unwanted parcels to European People! (139 replies)
Where is my package? (135 replies)
Parcel stuck in Shanghai sorting center! HELP! (86 replies)
Complaint (79 replies)
Parcel delivery which I did not order (74 replies)