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Undelivered package

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I've paid the fees for a package held at the Haikou facility which arrived from the United States, but it still hasn't been delivered.
The tracking number is : CH140627666US

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
How do I track a package from China?
Why can't I track my China Post package?

1 Answer(s)

user
Hi David Fitzgerald Clarke,

You need to contact the customs to reflect the problem and ask when they will release it.

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