EV925595835CN

Seller keeps telling me they are unable to get any information on this package. I was told this was sent EMS express and it is a very expensive package. I can’t get details. Need help

Hello, I've sent a gift to a friend who lives in China and the package has been stuck in Beijing for quite a long time and the info I get when I track is the following:

"应地方防疫要求，邮件消毒、静置
Beijing"
How long does it usually take to get out of the customs? Or how would I know if I have to pay some kind of tariff or tax in order for the product to be liberated from the customs? I tried calling my local postal service company and they can't give me any info. I don't speak Chinese, so I'm unable to do anything of the sort and get the details or info I need. I'm afraid there might be some issues with the package and being unable to do anything to solve it. How would I know if there's a problem with my package or if I need to pay for anything?

Thank you in advance.

-Why is do they keep returning it, even though it was handed to the airline, and no it's going back and fourth from Beijing exchange to Intern Post, Help please!!!
Package rejected,unable to ship by air

2019-11-04 10:34:55

Package rejected,unable to ship by air

2019-11-02 21:51:08

Package rejected,unable to ship by air

2019-10-31 04:38:18

Package rejected,unable to ship by air

2019-10-30 21:48:26

Hand over to airline

2019-10-21 08:02:16 [GMT+8]

Post office collection.

2019-10-13 13:44:01 [GMT+8]

Received by line-haul

2019-10-12 18:08:03 [GMT+8]

Outbound in sorting center

2019-10-11 15:25:30 [GMT+8]

Inbound in sorting center

2019-10-01 00:02:25 [GMT+8]

Accepted by carrier

2019-09-30 23:32:25 [GMT+8]