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Two packages got stuck here (北京市, 进口 互换 局 留存) for over a month, what to do, how

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Two packages got stuck here (北京市, 进口 互换 局 留存) for over a month, what to do, how to deal with the situation. Help.
The parcels contain devices for personal use.

8 Answer(s)

user
Hi Yevgeniy,

You need to contact the sender to contact China Post directly to check it for you. If they are orders from a seller, you need to contact the seller to reflect the problem and check it for you.
user
The sender is not responding. He died. How do I contact this place 北京市, 进口 互换 局 留存?
There are 2 of my parcels. 75 days have already passed
Please tell me how to solve the problem?
can I, as a recipient, change the recipient so that someone in China will accept?
I just want to get my packages. what should I do ? Thank you
user
Parcels were sent from Russia to Cambodia by EMS.
it is not clear what the problem is, if the parcels left Russia, entered China and now China does not give them
user
Hi Yevgeniy,

What's the tracking number?
user
EE029311812RU
EE029311809RU
user
Hi Yevgeniy,

They are stuck in Beijing now. You need to contact Russian Post to reflect the problem and give you a solution in this situation.
user
Russian Post cannot resolve the issue, they said contact China
How can I find out the phone number or email address of the place where my parcels are?
user
Can the sender change the recipient so that a Chinese citizen in Beijing receives the package?

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