Where is my parcel?
Thank you!
CF688246122US

Hi Niamh,

It's at the post office of Xiamen. You'd better let the recipient in China contact China Post by calling their service number 11183 (then 8 for English service) to confirm the address and ask for re-delivery as soon as possible. Or it will be back to Ireland after a week.

Tracking information for your package:
2018-04-30 16:32
Xiamen, not properly cast, reason: The recipient is not at the specified address
2018-04-30 16:22
Xiamen, Xiamen Branch Software Park to arrange delivery, is expected to be delivered before 23:59:00 (postmen name: Li Chunli; tel: 12345678911)
2018-04-30 09:17
Xiamen, not properly cast, reason: addressee name address is incorrect
2018-04-30 09:09
Xiamen, Xiamen Branch Software Park to arrange delivery, is expected to be delivered before 14:30:00 (postmen name: Ho Zhiyang; tel: 15860797015)
2018-04-26 19:17
Xiamen, not properly cast, reason: addressee name address is incorrect
2018-04-26 19:16
Xiamen, Xiamen Branch Software Park to arrange delivery, is expected to be delivered before 23:59:00 (postmen name: Cai Xiaomei; tel: 12345678911)
2018-04-26 18:06
Xiamen, Xiamen Branch Software Park to arrange delivery, is expected to be delivered before 23:59:00 (postmen name: Cai Xiaomei; tel: 12345678911)
2018-04-26 15:33
Xiamen, not properly cast, reason: addressee name address is incorrect
2018-04-26 15:06
Xiamen, Xiamen Branch Software Park to arrange delivery, is expected to be delivered before 23:59:00 (postmen name: Ho Zhiyang; tel: 15860797015)
2018-04-24 13:39
Xiamen, not properly cast, reason: The recipient is not at the specified address
2018-04-24 13:39
Xiamen, Xiamen Branch Software Park to arrange delivery, is expected to be delivered before 23:59:00 (postmen name: Wang Haowen; tel: 12345678911)
2018-04-23 17:42
Xiamen, not properly cast, reason: addressee name address is incorrect
2018-04-23 14:45
Xiamen, Xiamen Branch Software Park to arrange delivery, is expected to be delivered before 23:59:00 (postmen name: Bukinggang; tel: 18159886184)
2018-04-23 08:02
Xiamen, leave Xiamen send down a destination (turn)
2018-04-23 04:33
Xiamen, arrive Xiamen Terminal Processing Center (turn)
2018-04-22 07:05
Guangzhou, leave Guangzhou Send to Xiamen (turn)
2018-04-18 02:28
Ireland, leave the processing center and send to China

Hi Simon Cooper，
Not tracking information found for this package. Possible reasons:
1: The carrier hasn't accepted your package yet.
2: The carrier has got your package but the shipment information needs some time to be shown up in the system. Wait for another one or two days to check again.
3. This package couldn’t be tracked because the sender doesn’t pay for the tracking service fee.

I don’t understand why it could not be delivered
My husband is trying to ring but not getting through

Please can someone get back to me
My husband has tried a few times but got hung up on
I don’t want this parcel to be returned

Hi Niamh,

English service is usually hard to get through. You'd better let your husband find a Chinese friend make the call for him.

Yes he did that,
All sorted now thank you