Trying to track down my parcel

Asked by LEON DUFFY | 5/4/2023 9:41:01 AM

I am trying to find out where my parcel currently is. Tracker number AG140089644CN.
It reached UK on 14th March 2023 but I have heard nothing since
Can you please help????
Thanks in advance

You may get the answer from the following articles:

How do I track a package from China?

Why can't I track my China Post package?

Wrong parcel address. How to change it?

1 Answer(s)

Daisy | 5/5/2023 8:37:52 PM Reply

Hi LEON DUFFY,

It's not normal for it. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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