China Post: 86 10 11185 EMS: 86 10 11183

truth or lie? EA298686232CN

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My seller:"I just checked with our EMS service that due to the 'Anniversary of the Founding of the Communist Party of China', the flight to Russia in the capital Beijing was held, it will back to normal on 10th, July, so the package now still in Beijing, when the situation back to normal, it will be shipped out as soon as possible, sorry for the inconvenience to you, hope you can understand that. once it is back to normal, we will ship out as soon as possible. "

1 Answer(s)

user
Hi Evgeny Sanakin,

It has been returned back to the seller on June 28. We could only see it didn't pass the check and was returned back. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Related Questions

I need to know the truth about the shipment: EA178691403CN from 2018-01-27. (2 replies)

Hallo,
Can you help me?

I need to know the truth about the shipment: EA178691403CN from 2018-01-27.

EMS tracking says:
2018-02-02 09:43:45 GuangDongShengShenZhenShi 51802168 Returned to Sender

Track24 says the same thing, but also:
- Added to database 03.02.2018 15:18:46 ??? (one day after "Return")???
- Last update 13.02.2018 11:04:34
- Estimated delivery period 26.02.2018 - 18.03.2018
- Route China -> Czech
- Type of package Express Shipping EMS

The seller answers the question: Did the shipment come back to you? (2018-02-07)
"the parcel is already in your local place.
could you please contact your local EMS service to see what is going on.
because I can not contact them, it depend on your local service now.
thanks and please"

Czech Post tracking says: (2018-02-13)
29.1.2018 The consignment was sent to the Czech Republic.
27.1.2018 The consignment was sent for transportation.
And the operator says: "It's a long time for the EMS shipment."

Can you please find out where the shipment really is:
- is really returned
- is somewhere on the way
- is lost

Thank you for answer
Karel Vesely

DU9100715412YM (1 reply)

I'm getting in touch because I made a purchase on Aliexpress. After checking the status of the order, it is already in the destination country, but it is marked as delivered, which does not correspond to the truth, and for that reason I am contacting your company, so that you can provide some clarification, about what happened.
I await news.
Best regards.

It says the package is delivered, but that's not true (0 reply)

What can I do if the tracking website says that my package is delivered but the truth is that I haven't received it.

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