Transit package
Asked by Lidy Tomm |
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My package has been in transit for more than 10 days. What shall I do ?
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3 Answer(s)
Lidy
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The package actually has already arrived in the destination country and since than its status hasn’t changed anymore
Daisy
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Hi Lidy,
In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
It's normal for a package that is in transit for more than 10 days. You need to wait for more days to see it arrives in your country.