Transit package
Asked by Lidy Tomm |
0
                    
My package has been in transit for more than 10 days. What shall I do ?                     
                                   You may get the answer from the following articles:
3 Answer(s)
 
                                     
                                    
                                            Lidy 
                                            
                                            Reply
                                        
                                        0
                                        The package actually has already arrived in the destination country and since than its status hasn’t changed anymore 
                                     
                                    
                                            Daisy 
                                            
                                            Reply
                                        
                                        0
                                        Hi Lidy,
In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
                                    In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

It's normal for a package that is in transit for more than 10 days. You need to wait for more days to see it arrives in your country.