Tracking states packages delivered - I didn't receive them. - Q & A

Tracking states packages delivered - I didn't receive them.

Asked by Nicole Durkee | 7/11/2023 10:25:54 AM

Hi. The tracking states our parcels have been successfully delivered, but I have not received them. We placed 3 separate orders, my husband and I. I'd like to find out what happened. I have contacted the shipping company 3 times and they are unable to give me an explanation. I've also checked with my local Post Office which the shipping company stated, however since they are not Canada Post tracking numbers, they are unable to search. The tracking numbers are : AQ015227981CN, AQ016196177CN, & AQ015227638CN.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 7/31/2023 6:29:00 AM Reply

Hi Nicole Durkee,

AQ015227981CN and AQ015227638CN were delivered on July 3 and AQ016196177CN was delivered on July 6 to Langley，BC V2Y 1K4. If you don't receive them, you need to contact the seller to ask for the new tracking numbers in Canada. Also, the seller can require China Post to do a formal trace investigation.

Related Questions

Where was my package delivered??? (3 replies)

My package says delivered in tracking app. but i didnt receive it, suspicion i got track& trace code from seller thats belonging to parcel to other person. Can you please tell me where/ to who package with tr&trace LT253507611NL was delivered. I live in Rotterdam/NL and i didnt receive it for sure.

Did not receive packages (0 reply)

Tracking # AG530946555CN, AG809810719CN.
The tracking number states that packages were delivered on 8/7/23, but I have not received them. They are large pieces of furniture so could not easily be lost.
Could you tell me who the courier is for CHINA POST in Australia so I can follow up please.

Where are my ukulele packages? I would like to have them delivered! (2 replies)

Hello, I bought several ukuleles one after the other from Amazon from September 23rd, 2023 with the following ChinaPost tracking numbers:
AT044996010CN, AT045266581CN, AT053759623CN, AT052277430CN (two more packages for me are still on the way). I would like to receive all of these packages even though the seller has already issued me a credit against my express request due to alleged shipping problems.
The first four packages are already in Germany, were stated as being delivered, but did not arrive. Later it appears as delivered, but at midnight and to the delivery base, but NOT to my address! I would like to receive these packages myself!
Can you please tell me why I haven't received the packages and where they are currently?
Will DPD deliver in Germany? ... as the seller told me.
Could you please arrange for all the packages to be delivered to me! After delivery, the seller can take back his refund.
I hope you can help me!
Thank you very much and kind regards,
Kristof Kuznia

HJYTE2133995794YQ (1 reply)

Package didnt arrived (2 replies)

No tracking info (3 replies)

Tracking states packages delivered - I didn't receive them. (1 reply)

it says delivered but i didnt recieve anything, (0 reply)