Tracking statement says delivery has been made. No package has been received.

Asked by Don Wardell | 5/20/2024 5:13:28 AM

Why have I received Tracking details of a parcel sent from China finishing with a statement that delivery to New Zealand has been made when no package has been received? Tracking Number is AT368408153CN Order Number is IMD2404180050479380 which was sent to me by helipay*qiangqmall

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

1 Answer(s)

Jordi | 5/22/2024 10:02:55 AM Reply

He recibido detalles de seguirien to de un paquete
Enviada de Xina que me indican que se a realitzador la entrega en Barcelona (spain) cua do no se a recibido ningun paquete
Num seguimento AT398173425 CN
Num pedido IMD240426193629
Envio de helipay*qiangqmall
Que tengo que hacer al respecto?

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Until this moment Thursday 2024-08-24 14:00, I personal haven’t received anything, so I’m trying to get in contact with somebody of the Courier's company,
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Could you be so kind to indicate me the name and the tel number of the Courier that the China Post has used for the specific Delivery?

All the Best

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