Tracking shows delivered but never received

Asked by Vivian Fuller | 10/15/2021 10:21:52 PM

I want to know where my package is, I never received it. Tracking is wrong.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 10/17/2021 7:19:17 PM Reply

Hi Vivian Fuller,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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