Tracking says the item is Pending currently with Customs

Asked by TracyH26 | 7/20/2021 7:37:08 AM

Tracking says the item is Pending Item is currently with Customs in the destination (china) since 25 March 2021. Who can I contact now? What can I do?

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1 Answer(s)

Daisy | 7/21/2021 4:24:06 PM Reply

Hi TracyH26,

It should be waiting for the receiver in China to declare to the customs. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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