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Tracking says my item delivered, but it hasn't been delivered to my address

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I have checked with Royal Mail Tracking and China post tracking. My Postcode is SP2 8DR, Salisbury. The package LX230680421CN is listed as delivered in Southport. Can you please confirm the delivery address for LX230680421CN

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1 Answer(s)

user
Hi,

It's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Royal Mail to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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