Tracking says it has been delivered, but it was not (AT030712225CN)
Asked by Oscar |
0
Hello! I checked the status of the delivery of my package, tracking number is AT030712225CN, it says it was delivered today at noon, came to my home and it is not there. What should I do? Is there any local company that is taking care of the shipment that I could call to?
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1 Answer(s)
It was delivered to Querétaro Juriquilla 76230 on October 20. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: AT030712225CN
Package status: successfully received (39 days)
Country: China -> Mexico
2023-10-20 12:36 Querétaro Juriquilla 76230, has been submitted【MX Querétaro】
2023-10-20 10:08 Querétaro Juriquilla 76230, outbound delivery【MX Querétaro】
2023-10-18 14:49 Juriquilla, the shipment arrives at the delivery point [MX Querétaro Juriquilla]
2023-10-16 04:49 Juriquilla, the shipment leaves the processing center [MX Querétaro Juriquilla]
2023-10-13 19:13 Juriquilla, destination transfer【Juriquilla】
2023-10-11 18:56 Juriquilla, shipment arrival processing center [MX Querétaro Juriquilla]
2023-10-09 13:55 Querétaro, the shipment leaves the processing center [MX Querétaro Querétaro]
2023-10-06 23:17 Querétaro, destination transfer【Querétaro】
2023-10-04 04:57 Querétaro, express shipment arrives at processing center [MX Querétaro Querétaro]
2023-10-01 17:41 MX DISTRIBUTION CENTER, the shipment leaves the processing center [MX Querétaro]
2023-09-29 15:32 MX DISTRIBUTION CENTER, express delivery processing center [MX Querétaro]
2023-09-27 16:32 MX, customs clearance in destination country completed [MX]
2023-09-25 16:55 MX International Airport, arrive at【MX International Airport】
2023-09-23 17:32 International Airport, mainline transfer
2023-09-21 12:38 HK International Airport, depart【HK International Airport】
2023-09-19 20:32 HK International Airport, Carrier Received
2023-09-17 22:33 Hong Kong, export customs clearance completed【Hong Kong】
2023-09-15 16:33 Hong Kong, the shipment leaves the processing center [Hong Kong]
2023-09-13 09:42 Hong Kong, express shipment arrives at processing center [Hong Kong]
2023-09-12 09:37 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2023-09-11 17:36 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2023-09-11 17:22 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2023-09-11 17:20 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2023-09-11 16:38 Dongguan City, China Post has received the mail
2023-09-11 16:38 Dongguan City, Customer Handover