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Tracking says delivered but not received.

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AQ109454664CN
Tracking says delivered and signed for but has not arrived. Nobody could have signed for it and I was home at time stated (time difference considered). Please tell me which courier was used for delivery in UK. Please tell me who supposedly signed for it. It definitely isn't here and the seller is not quick at responding to messages.

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2 Answer(s)

user
Hi Hayley,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Number: QBS203652606CD
Package status: Delivered (32 Days)
Country: China -> United Arab Emirates
September 14, 2024 11:25, Delivered Abu Dhabi 42111
September 11, 2024 17:38, Out for Delivery Abu Dhabi 42111
September 10, 2024 21:50, Arrive at Mail Processing Center Abu Dhabi 42111
September 7, 2024 17:15, Customs clearance completed
September 4, 2024 11:09, The import customs keep it for inspection
August 31, 2024 19:22, customs clearanceisin progress
August 28, 2024 13:33, Arriveat Airport
August 26, 2024 08:53, ChinaThe airlines are shipping,Transshipment overseas destination【Airline departure】, Mail international transportation transit
August 22, 2024 19:02, China The goods are being cleared through customs【清关中】, international mail transportation is in transit
August 19, 2024 21:12, China has left the [Hong Kong Processing Center] and has been exported and sealed, the express has left the processing center
August 16, 2024 15:34, Hong Kong Arrival [Hong Kong Processing Center], Express Arrival Processing Center
August 13, 2024 14:34, Shenzhen, cargo leaves the operation center
August 13, 2024 14:07, Shenzhen, arrived at the receiving point
August 13, 2024 12:46, The electronic information of the goods has been received.
I didn't receive my order till now and in tracking app and logistic site it is showing Delivered could you please update me as soon as and I the china company they didn't respond and I contacted ups, FedEx, Aramax, DHL, TNT but they all said they didn't receive shipment and I contacted my local post office they informed me there there is no shipment received from china.

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