Tracking says delivered, but I haven't received it

Asked by E.gallo | 3/18/2022 4:05:20 AM

Hello,
Tracking my package, the order results to be delivered. However, I haven't received it yet. My tracking number is: AS135110675CN
Waiting for an answer,
Have a nice day
Elisa

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/18/2022 10:34:34 PM Reply

Hi E.gallo,

According to the tracking information, AS135110675CN was delivered on Feb.26. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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