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tracking says delivered - it was not

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my tracking number is ZJD121133513. it shows postage due. It also shows item as delivered. who is the carrier and what address was it delivered to?

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1 Answer(s)

user
Hi Debra Roberts,

It's delivered by Zhida Logistics. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZJD121133513
Package status: In transit (12 days)
Country: China -> United States
2023-10-31 16:52 Delivered【has been delivered】
2023-10-31 10:58 Outbound delivery【Outbound delivery】
2023-10-30 11:45 Express arrives at the processing center【Express arrives at the processing center】
2023-10-29 13:00 Upon arrival overseas [Customs of destination country], Customs clearance is in progress
2023-10-28 08:51 Arrive at the Airport of Destination country.
2023-10-27 11:57 CN, customs clearance completed and shipped to the transshipment country [Transshipment in progress]
2023-10-26 08:10 CN, the mail arrives at the processing center at the place of destination [Customs clearing]
2023-10-24 13:57 CN, Leave processing center
2023-10-24 05:52 CN, Arrive at processing center
2023-10-23 09:45 HK, left [Hong Kong Processing Center] and has been exported and blocked.
2023-10-22 23:50 HK, arrive at [Hong Kong Processing Center]
2023-10-22 13:57 Shenzhen, leave [Shenzhen Processing Center], next stop [Hong Kong Processing Center], Departed from post office
2023-10-22 03:52 Shenzhen, arrived at [Shenzhen Processing Center], Arrived to post office
2023-10-21 17:37 Shenzhen, goods leave the operation center

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