The tracking link provided by the company doesn't return any information, however they have provided the following information directly:
"your item tracking information:
Guangzhou, [guangzhou international] has exported direct seal
Destination - query time: 336 ms
Sending place - query time: 58 ms
The 2019-10-20"
Guangzhou, [guangzhou international] has been exported directly
The 2019-10-20 07:54
Guangzhou, arrival [guangzhou international]
The 2019-10-19 also
Guangzhou, leave dongshan international express, next stop: guangzhou international"
Any further details would be greatly appreciated.
Many thanks in advance.

Hello. Please could you update where LZ016473272CN is. I thought this left China weeks ago but can you confirm?

Hi there I've been trying to track this package RK810534823CN but the site keeps telling me server is busy try later. I've been trying for 4 days now can you please help me.