Hi Oksana,

As the receiver didn't pay for the tax to the customs, it's on the way back to Ukraine now.

Number: EA611040381UA
Package status: Alert
Country: Ukraine -> China
Destination:
2022-07-03 17:57 Guangzhou City, has been handed over to the carrier for transportation
2022-07-03 07:32 Airlines receive
2022-07-02 02:40 Guangzhou City, Leave 【Guangzhou International Mail Processing Center】, Next stop【Guangzhou International Mail Exchange】 (transit)
2022-07-02 00:41 Guangzhou, Arrive at 【Guangzhou Aviation Center】 (transit)
2022-07-01 20:47 Guangzhou City, Flight Arrival
2022-07-01 17:50 Beijing, flight departs
2022-07-01 05:27 Beijing, Leave [Beijing Hangyou Terminal Transport Workshop], next stop [Guangzhou Aviation Center] (transit)
2022-06-30 00:18 Beijing Municipality, [Beijing International Tianzhu Treatment Center] has been exported directly sealed
2022-06-28 15:35 Beijing, Arrival at Beijing International Mail Processing Center (transit)
2022-05-30 19:49 Shanghai Municipality, Export Customs/Clearance
2022-05-23 23:09 Shanghai Municipality, sent to export customs
2022-05-22 15:39 Shanghai, Depart from Shanghai International Mail Exchange Station, Next Stop [Shanghai International Mail Processing Center] (via transfer)
2022-05-22 15:39 Shanghai, Arrive at Shanghai International Mail Exchange (transit)
2022-05-20 12:12 Hangzhou City, Leave [Hangzhou International Mail Processing Center], next stop [Shanghai International Mail Exchange Station] (transit)
2022-05-20 09:18 Hangzhou, Arrive at Hangzhou International Mail Processing Center (transit)
2022-05-11 14:53 Hangzhou City, Return
2022-02-01 13:15 Hangzhou City, to be taxed
2022-01-30 11:26 Hangzhou City, customs clearance
2022-01-29 13:16 Hangzhou City, sent to the import customs
2022-01-28 07:23 Hangzhou, Arrive at 【Hangzhou Mail Processing Center】 (via transfer)
2022-01-27 02:42 Beijing, Leave [Beijing Integrated Mail Processing Center], next stop 【Hangzhou Mail Processing Center】 (transfer)
2022-01-25 15:24 Beijing, Arrive at [Beijing International Tianzhu Treatment Center] (transit)
2022-01-24 10:38 Beijing Municipality, delivered to the Import Customs
2022-01-14 21:29 Leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
2022-01-14 15:57 Arrive at the Overseas Export Exchange Bureau
2022-01-13 17:28 UA received
Origin:
2022-06-30 00:18 CHINA, Import terminated
2022-06-29 08:48 CHINA, Item into sorting centre
2022-01-30 11:26 CHINA, Located at customs
2022-01-30 11:09 CHINA, Located at customs
2022-01-29 13:16 CHINA, Item presented to customs
2022-01-29 12:45 CHINA, Item into sorting centre
2022-01-29 08:48 CHINA, Item into sorting centre
2022-01-25 13:23 CHINA, Departure from inward office of exchange
2022-01-24 10:38 CHINA, Item presented to customs
2022-01-24 10:29 CHINA, Accepted by destination post for processing
2022-01-24 10:29 CHINA, Arrival at inward office of exchange
2022-01-22 13:55 CHINA, Container with your item is processed at the airport
2022-01-17 19:36 GERMANY, Container with your item is processed at the airport
2022-01-14 21:29 UKRAINE, KYIV MMPO, The postal item has been processed at the office of exchange and handed over for further transportation to the destination country
2022-01-14 15:58 UKRAINE, KYIV MMPO, Released from customs for further delivery
2022-01-14 15:58 UKRAINE, KYIV MMPO, Item presented to customs
2022-01-14 15:57 UKRAINE, KYIV MMPO, Arrival at outward office of exchange
2022-01-14 11:21 UKRAINE, DOPP KYIV, Income
2022-01-13 20:47 UKRAINE, TSOP KHАRKIV, Income
2022-01-13 17:28 UKRAINE, KHARKIV 174, Acceptance

Hi,
Please let me know how could I pay for the customs if I did not know about it?
Why there was no email or at least sms or call that I need to pay anything?