TRACKING NUMEBER AM346404441CN - package NOT RECEIVED - Q & A

TRACKING NUMEBER AM346404441CN - package NOT RECEIVED

Asked by CLAUDIA | 5/24/2024 5:18:14 AM

HI, the web site of china post tell me that my order with this tracking number AM346404441CN is "delivered successfully" to my address but this is not true and I do not received any package at my address.

Can you give me a reason?
Thank you very much,
Claudia

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 5/27/2024 12:37:56 AM Reply

Hi CLAUDIA,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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