Receiver can not contact the carrier,I'm afraid it might be returned to the sender.Can carrier call to Receiver phone number or send notification about package?Tracking number is RR001261930GE.

Tracking Number: EY114589372AU
I am returning an item back to China but it is stuck in customs awaiting for the receiver to pay customs tax. The company (receiver) did not give me a phone number to put on the customs declaration form until after I sent it. It is now stuck in customs and the receiver is claiming that they cannot do anything until they receive a phone notification about it. I have contacted my postal company to try add a phone number to the customs declaration, but they informed me that this was no longer possible from their end. Additionally, they said that it is not mandatory to add a phone number, and that the receiver should have received a letter notice to the address. I also added an email to the customs declaration before posting it. Is it possible that the notice would of been sent to the email address they provided?

How can the receiver contact customs to clear up this issue? I can provide a contact number that the receiver sent after I sent the package as well as any other information that may be required.

Thank you.

Hi China Post staff,
China Post tracking number: LY653849603CN
I was the receiver for this package.
But I already (refused) this package in US and have the carrier USPS/China Post sent this package back to the sender in CN.
I tracked this tracking number with China Post, but it showed this package was refused again in CN.
Did the sender refused this package again, I knew I was the receiver so I could refused this package, but how could the sender refused this package, I did not understand this matter?
By the way, I as the receiver I already refused this package, (please would not ship me back this package again, I would not accept this package).
(Must send and ship this package back to the sender), no exception. Please process and enter 'LY653849603CN, the sender must get this package back, because the receiver already refused this package.' in your China Post system and let the China Post staff who would involved know this information.
Please provide a solution for this matter of this tracking number for this package.
Please reply to me in detail as soon as possible.
Thanks,
Mr. Lau.