Hello. Could you tell me if the order with the following tracking number RV511897083CN left the country of origin and is on its way to my country?. Thanks!

Hello,

I ordered a hair curler from Limited Trend and it never arrived. I'm questioning the tracking number that was given because it says that the item arrived at my local postal depot but it didn't.

I have attached information. Any help would be appreciated. Thank you.

Clara

The tracking link provided by the company doesn't return any information, however they have provided the following information directly:
"your item tracking information:
Guangzhou, [guangzhou international] has exported direct seal
Destination - query time: 336 ms
Sending place - query time: 58 ms
The 2019-10-20"
Guangzhou, [guangzhou international] has been exported directly
The 2019-10-20 07:54
Guangzhou, arrival [guangzhou international]
The 2019-10-19 also
Guangzhou, leave dongshan international express, next stop: guangzhou international"
Any further details would be greatly appreciated.
Many thanks in advance.